AVEVA Product Licensing Policies

Highest-quality solutions. Close technical support.

Product Licensing Policies

AVEVA’s software licensing policy seeks to achieve three objectives:

To make it easy to acquire, use and benefit from AVEVA technology

To ensure that licensed users are provided with the highest-quality products and close technical support, enabling them to operate their AVEVA deployments effectively and with confidence

To maximize industry confidence in AVEVA software by preventing its unauthorized use, misuse, modification, copying or distribution, and by identifying and prosecuting distributors and users of unauthorized or counterfeit versions of our software

Licensing

AVEVA offers a flexible range of licensing options that may be selected or combined to suit the specific requirements of individual customers. This flexibility allows the software deployment to be tailored to the number of users, project size, duration or location of use and ensures the highest possible return on investment.

Product and Customer Support

Registered users effectively become partners with AVEVA, not only benefitting from our normal Product Support service, but also able and encouraged to alert AVEVA to any issues or opportunities for improvement they encounter when using our software. This two-way dialogue between AVEVA and its user community is one reason for the high quality of our products and the confidence our customers place in it.

Needless to say, this close support does not extend to unlicensed users.

AVEVA Software Licensing Protection

Learn more about AVEVA's Licence Protection measures

End-User Licence Agreement (EULA)

This is the legally binding Agreement on the licensing of AVEVA Software between AVEVA and its customers.


Product Support Policy & Guidelines

These documents explain how AVEVA provides technical support to its customers.

GDPR Statement for AVEVA Customers

This statement seeks to inform AVEVA customers of the steps that AVEVA is taking to ensure compliance with the GDPR.

Business Conduct Guidelines

The Business Conduct Guidelines are about behavior and how we conduct ourselves at work.

Partner Code of Conduct

AVEVA Group plc and its subsidiary companies (collectively ‘AVEVA’) are committed to abiding by the highest standards of integrity, professionalism and legal compliance. AVEVA requires that its partners comply in full with this Partner Code of Conduct.

Supplier Code of Conduct

AVEVA's Supplier Code of Conduct describes the ethical business practices and sustainability expectations for AVEVA’s suppliers. AVEVA requires its suppliers, including providers of goods and services, independent contractors, employment agencies providing temporary and permanent workers, contract labour providers, and technology licensors, to comply in full with this Code.

Human Rights Policy

AVEVA's Human Rights Policy acknowledges our responsibility to respect human rights, to avoid contributing or causing actual or potential harm and to contribute positively to a just world.

Anti-Bribery and Corruption Policy

This policy outlines AVEVA’s commitment to act ethically and comply with all applicable anti-corruption laws, including the UK Bribery Act 2010, the U.S. Foreign Corrupt Practices Act of 1977, the Sapin II Law, and the anti-corruption laws of the countries in which AVEVA operates.

AVEVA and the EU Cyber Resilience Act

At AVEVA our commitment to providing secure, reliable, and innovative software solutions is the foundation of our partnership with you.