Customer Success

Make the most of your AVEVA technology 

Your success is our mission

 

We’re here to help you accelerate time to value with AVEVA software and succeed in your digital transformation journey.

Whether you’re looking for fixed-scope services or want to join our comprehensive Customer FIRST program, our team can help you map out your success.

Customer FIRST program


Take advantage of our annual fee-based software maintenance and support program. The comprehensive portfolio of services includes:

  • Software version upgrades and maintenance 
  • Expert technical support 
  • Resources to optimize your software’s performance

Training services


Make the most of your AVEVA software with training opportunities for engineering and operations teams. We offer:

  • Instructor-led training 
  • Private instructor-led training 
  • Online self-paced courses 
  • Certification programs in support and system integration

Success accelerators 


Unlock specific and tangible outcomes for your business with our targeted, pre-packaged services. These services allow you to:

  • Get expertise on-demand with fixed-fee services
  • Plan, design and go live with confidence
  • Operate and maintain effectively
  • Optimize and evolve your business

Benefits


Outcome-focused

Outcome-focused

We partner with you to achieve your business objectives, accelerate time to value and continually innovate.

Global

Global

We help you get the most from your technology investment and succeed wherever you do business.

Personalized

Personalized

Our personalized expert guidance ensure your solutions incorporate best practices and help prevent obstacles to success.

Flexible

Flexible

Adapt and scale our many services and resources as your business needs evolve.

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